Flexible Assertive Community Treatment
(FACT)

Flexible Assertive Community Treatment - The FACT program provides services for people with mental health needs who have a history of multiple visits to an emergency department, inpatient psychiatric hospitalizations, and/or contacts with law enforcement related to their behavioral health challenges.

Individuals who voluntarily agree to services and who receive Medicaid insurance benefits for behavioral health services, with a primary diagnosis of a behavioral health challenge, and whose Level of Care Utilization System (LOCUS) score places them in a Level 3 (intensive) or Level 4 (high intensity) service level.

The goal of the FACT program is to assist individuals in learning recovery skills, accessing resources, reducing hospitalizations, and decreasing contacts with law enforcement. The FACT team utilizes a wraparound approach with most services taking place in the community, and works in partnership with individuals and their formal or informal support systems.